FREE STANDARD SHIPPING ON ORDERS OVER $70 (AUS WIDE)

Our Terms & Conditions

Please read our terms and conditions carefully, as making a purchase or becoming a member signifies acceptance of our terms.
 
PRICING
Our pricing is displayed in Australian dollars inc GST. Your country dollar conversion will occur via your bank transaction. In the interest of and fairness to our consumers & customers, we offer our products at recommended retail pricing. From time to time to support our loyal online following we may offer various promotions or giveaways.
 

SHIPPING INFORMATION

 

PRIVACY

Perla Bambini Pty Ltd highly respects your privacy.
Your privacy is extremely important to us. For complete peace of mind all the information collected on our web site will be kept strictly confidential and will not be sold, reused, rented, disclosed, or loaned to any third party.
Any information you provide will be held with the utmost & thorough care.
 
TRADEMARKS, IMAGES & COPYRIGHT
This site contains trade marks which are registered and owned by Perla Bambini and our affiliated product providers. You are not permitted to use the Perla Bambini trade marks without our prior written consent. The words, logo and imagery on the Perla Bambini site are protected.
 
All of the material (text, photographs, logos, product names etc.) on this site is the copyright of Perla Bambini and its suppliers are protected by copyright under the Intellectual Property and Copyright laws of Australia and other countries. You must not reproduce, frame, adapt, duplicate, copy, retransmit, redistribute, commercially exploit, link to or otherwise use any of the Content, including pictures, words and text, without Perla Bambini prior written consent. Any failure to comply with these legal requirements will result in swift prosecution.
 
PRODUCT EXCHANGE
Please choose carefully for we want you to love what you’ve ordered and to have a great shopping experience. Should you change your mind or are not completely satisfied with your delivery please return the unopened item within 10 working days with your receipt for an exchange.
 
Customers will be responsible for shipping and handling charges so when returning your item for an exchange please include a self- addressed pre- paid postal pack for a quick re-delivery. Please ensure when returning your package it is wrapped securely and for your protection we recommend that you use a recorded delivery service. Please note that if you have purchased your products via one of our stockists you will need to arrange your return or exchange with them directly.
 
FAULTY PRODUCT
If by chance you receive a faulty or damaged product, please contact us immediately so we are able to provide a prompt resolution.
 
ORDERING & PAYMENT
Upon placement of your order, you will receive an order confirmation. If you have not received an order confirmation from us, please advise that you have completed the payment process.
 
When your order has been shipped for delivery you will receive another automated confirmation e-mail which includes your tracking information. Australian orders are usually delivered via Australia Post with an estimated shipment time of 1-3 business days for local and major cities and up to 7 business days for more remote areas and far Northern Australia. International orders are usually fulfilled through Australia Post International. With delivery of each parcel a signature is collected, we advise this way for security purposes. However, should you wish for your parcel to be left without a signature then please let us know in the comments section at the check-out. It is important to know that if you choose to have your parcel left without a signature you do so at your own risk and Perla Bambini takes no liability or responsibility once the driver has signed that the parcel was left as instructed. Perla Bambini also holds no responsibility for a failed delivery once it has left our warehouse, the liability falls to the courier and receiver.  If your parcel has not reached you within the time frame outlined above, please contact the courier directly with your tracking number to check on it’s progress.  Products displayed on our website can be purchased by using our secure online banking facility. Customers can be confident that all of your private details are protected by the very latest security methods and are used only for the purposes of the transaction. For your convenience payment options are: Visa, Mastercard, American Express, Apple Pay and G Pay.